Effective Date: February 15, 2024
Welcome to Renegade Digital Agency LLC! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website or web applications, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our website.
1. Services Provided
Renegade Digital Agency LLC (Renegade) offers digital marketing services, including but not limited to:
Social media management
Website development
Advertising campaigns
Graphic design
Marketing consultation
Business Automation Services
These services are subject to availability and may be adjusted or modified at any time.
2. Payment Methods
We accept payments via Bank Transfer (Jamaican Dollars or USD) and Credit/Debit Cards (USD).
For Jamaican clients, the exchange rate is US$1-$165 for payments in Jamaican dollars.
We do not accept cash or cheques at the moment.
3. Payment Plans
Renegade accepts payment in full or a 50 -70% deposit based on the nature of the project. Deposits are non-refundable if the project is canceled before completion, but no further payments will be required. Payment plans are also offered at the discretion of the company's management.
Payment plans are available for certain services, such as website development, at our discretion.
All other services, including social media management and graphic design, require full payment before the project begins.
4. Refund and Cancellation Policy
Full refunds are available if a project is canceled before any work begins.
Once work has started, any payments made are non-refundable.
If a 50-70% deposit has been made, it is non-refundable if the project is canceled before completion, but no further payments will be required
Clients may cancel their service agreement by providing written notice at least 5 Business days in advance of the next billing cycle.
5. Intellectual Property
Renegade Digital Agency LLC retains all rights to the content and materials created during the project unless otherwise agreed in writing.
Clients may not reproduce, distribute, or modify any materials without explicit permission from Renegade Digital Agency LLC.
6. Limitation of Liability
Renegade Digital Agency LLC will not be held liable for any damages resulting from the use or inability to use our services, including indirect or consequential losses.
7. Termination of Services
Either party may terminate the agreement with written notice if the other party fails to comply with the terms outlined in this document.
Renegade Digital Agency LLC reserves the right to end working relations with a client whom we deem unfit for a fruitful partnership, based on reasons such as:
Disrespect
Poor communication
Unreliability
Lack of accountability
Notwithstanding, we will always complete all work agreed upon and already paid for before the partnership is officially dissolved.
8. Dispute Resolution
Any disputes arising from this agreement will be resolved through mediation or arbitration, following the laws of the State of Delaware.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Delaware, USA.
10. Modifications
Renegade Digital Agency LLC reserves the right to update these terms and conditions at any time. Changes will be posted on our website, and continued use of the service constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these terms, please contact us at:
Renegade Digital Agency LLC
254 Chapman RD, Ste 209, Newark, DE 19702
Email: jarenegades@gmail.com or admin@jarnegade.com